Shipping Policy

1. Order Processing Time

All orders will be processed and inspected within 1-3 working days after successful payment. We will arrange shipment immediately after the inspection is passed. Orders on holidays and weekends will be processed on the next working day.

2. Shipping Scope & Method

AuraHeel provides global shipping services. We cooperate with reliable international logistics providers to ensure stable and safe transportation of goods. The specific shipping method will be automatically matched according to your destination and order situation.

3. Shipping Time

The standard delivery time is 7-20 working days, depending on the destination country, regional logistics efficiency and customs clearance progress. Remote areas will take a little longer.

4. Shipping Fee

Shipping fees are calculated according to product weight, volume and delivery distance. We will launch free shipping activities from time to time, please refer to the latest website rules for details.

5. Customs & Tariff

International orders may incur local customs duties and import taxes, which shall be borne by the buyer. We will actively cooperate with customs clearance work to speed up logistics delivery.

6. Logistics Tracking

After shipment, we will provide you with a valid logistics tracking number. You can check the real-time transportation status of your order online at any time.